Our goal is to provide quality services in a timely manner. In order to do so, we implemented an appointment deposit policy. This policy enables us to better utilize available appointments for our clients. A nonrefundable deposit of $50 is required to make any appointment at our office. This $50 WILL be deducted from your total visit cost. The term nonrefundable includes cancelling/rescheduling in under 72 hours and no shows, please see policies below. Rescheduled appointments not falling in these two categories will not have to make a new deposit.
In order to be respectful of the needs of other clients, please call our office at least 72 hours in advance if you are unable to attend your appointment. Calling early in the day is appreciated. Rescheduling/cancelling early will give another client access to schedule an appointment sooner.
A ‘no show’ is someone who missed, was 20 minutes late or did not cancel/reschedule their appointment at least 72 hours in advance. No shows will be recorded in the client’s chart. If you fall in the no show category, then you will be asked to make a new deposit to reschedule.
Due to the fact all visits are prepaid, a $50 deposit will not be collected to schedule your appointments. Instead, if you do not call to cancel/reschedule at least 72 hours in advance or are considered a no show then you will lose that type of appointment(s) which is in question from your package.
All sales are final on products and services, no exceptions.
We strive to make our clients comfortable during their valued appointments. This includes the noise level. Please keep your cell phones on silent and kindly step outside our office to take a call. If you have children with you, then please bring something to keep them occupied that does not involve noise. All children must be accompanied by an adult throughout our office at all times, for their safety. We do have children’s books and prizes for good behavior!